St Michael’s Homes Ltd have been our client for over 7 years. We have maintained & serviced their laundry appliances since 2016 in their laundry facility at their Howard Lodge Care Home in Kelvedon Hatch, Essex. Recently, St Michael’s have opened a new 76 bed care home in Brentwood, Dudbrook Hall and they commissioned us to fit out their new laundry facility. Our engineers fitted 3 x Miele Professional 14kg washer & heat pump dryers, complete with a long-term service plan. Our service contracts include servicing, all parts and labour, plus, a same-day or next-day on site repair service.
Sean Director St Michaels Homes Ltd commented on our service.
“GW commercial has worked with us for many years now, we did have another contractor who looked after our laundry before. However, their customer service was poor and lacking urgency and did not complete in depth servicing so our machines were always breaking down. GW Commercial have always given us great customer service, they always complete an in-depth service of our machines and they are well cared for now. If we have problems, they come”